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Welcome To The Rochford Medical Practice

Repeat Prescription Processing

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. Any requests received after 12pm will be processed the following day. Thank you.

Please be advised that from 1st April 2018 the Practice will no longer be holding wart / verruca clinics.

Unfortunately this is because there is now no longer any provision under the NHS to provide this service.

We are sorry for the inconvenience this will no doubt cause to our patients.

Rochford Medical Practice patient appointment booking system

In order to improve the service we provide to patients we have reviewed the current systems in place and are making some changes that you need to be aware of.

  • All GP appointments for the day will be made available from 6.30am. You will not be required to call back at 1pm to get an afternoon/evening appointment.
  • If a GP appointment is not available you will be offered the opportunity to speak to or to see another health care professional through a Triage system. We would encourage you to use this system. If the health care professional assessing you feels it is necessary for you to be seen by a GP they will have direct access to consult with a GP on site and get back to you
  • If you are required to book any follow up appointments you will be able to pre book these and not have to phone the surgery on the day.

 We welcome your feedback and comments.

Dr Bajen

 

This website will give you and your family all the information you require.
Please read it and save the address for future reference.

Dr J M Bajén (m) LMS (Spain 1990)
Dr I Blasco (m) - Not currently on GP performer list
Dr Vucha (f) - Locum
Dr Chinwe (f) - Locum
Dr McKeever (f) - Locum

Our Contact Details

Southwell House, Back Lane
Rochford, Essex SS4 1AY
Tel: 01702 533750
Fax: 01702 533757

Telephone System Upgrade

In order to improve the service to our patients the surgery has invested in an upgrade of the telephone system.

It is anticipated that this new system will reduce the waiting time to get through to the surgery and enable us to deal with your enquiry/request more efficiently.

Once you are connected you will be offered a number of options to direct you to the relevant department as below.

The new system will be effective from Tuesday 19th December 2017.

Press 1 Appointments

Press 2 Prescriptions

Press 3 Test results

Press 4 Insurance Claims and Queries

Press 5   Referrals

For all other queries please hold for the next available operator

To hear the options again press the star key 

  • Please note we are not able to take repeat prescription requests over the telephone, please complete the repeat prescription request form and put it in the box outside reception as normal or request it through your pharmacy.
  • Test results are available between the hours of 12md and 1pm and 5pm and 6pm Monday to Friday.

If you wish to register for this service, please contact the surgery.

If you have registered for online access to our appointment booking or prescription renewal, please click the following link:

https://SystmOnline.tpp-uk.com

Important Information: When booking the appointment online you need to ensure that you select the appropriate Clinician for the appointment, or you may need to rebook the appointment without being seen.  For example if you book an appointment with the nurse and the issue is one which should be seen by a GP you will need to then book a separate appointment with the GP.  If you are unsure who you need to see please call our reception team to book the appointment and they will be able to direct you to the appropriate clinician.

Friends And Family Test

As from 1st December 2014 it will be a contractual requirement that all GP practices undertake the NHS Friends And Family Test.

Click here for more information

Patient Reference Group Survey

We would appreciate it if you would complete our Patient Reference Group Survey - click here to download the survey (please return completed to the surgery) or click here to complete the survey online

NHS Administration

Castle Point & Rochford Clinical Commissioning Group

The practice is a member of Castle Point & Rochford Clinical Commissioning Group, who can be contacted at:

Pearl House
12 Castle Road
Rayleigh SS6 7QF
Tel: 01268 464545

Practice History

Our partner Dr Bajen has worked in Rochford for many years now and his aim, along with their team of experienced nurses and ancillary staff, is to provide a high standard of medical and nursing care for all patients with a strong emphasis on disease prevention and health education.

The practice has an excellent reputation regarding continuity of care, availability and flexibility of appointments including SATURDAY emergency surgeries.

We are a innovative practice and have introduced a number of new clinics including OSTEOPOROSIS and HEARING TESTS (see clinics), and we were the recipient of the Castle Point & Rochford Primary Care Trust Award 2006 'Making a Difference to Public and Patients'.

Opening Times

The surgery is manned from 6.30am until 7.00pm Monday to Thursday, from 6.30am until 6.30pm Friday and from 8.30 until 11.30am Saturday.

We are closed on Sundays and Bank Holidays.  If you require medical assistance on these days please call NHS 111 on 111.

Emergencies

If you are confronted by a serious problem such as severe chest pain or profuse bleeding, call an ambulance (Tel: 999) before calling the surgery.

Practice News

Health Conditions A to Z

Important information: Rochford Medical Practice – the GP partnership of Dr Bajen and Dr Blasco.

Following ongoing CQC concerns, a mutual decision has been taken by senior partners at Rochford Medical Practice and NHS Castle Point and Rochford Clinical Commissioning Group (CCG) to end a contract to provide primary medical services (GP services).  The decision is supported by NHS England and the Local Medical Committee (LMC).

In light of the immediate nature of this decision, alternative arrangements have been agreed by the CCG with the co-located GP surgery to ensure continuity of GP services.

As of Monday morning (18 June 2018), patients currently registered at the Rochford Medical Practice will be treated by doctors from the neighbouring GP surgery The Puzey Family practice, who share the same building (Southwell House). 

Patients are advised to attend any pre-booked appointments and order any new repeat prescriptions in the same way. Please continue to use the Rochford Medical Practice website for online prescriptions.

The same switchboard number will remain open, so patients should continue to call the usual number.

NHS Castle Point and Rochford CCG and Southend CCG Chief Nurse Tricia D’Orsi said: “As commissioners it is our priority to ensure that continuity of GP services is maintained for the patients registered at Rochford Medical Practice. We want to reassure patients that there will be minimal impact on their services.”

Dr Bajen, GP and Senior Partner at Rochford Medical Practice said: “My priority remains the welfare of my patients and this will ensure a continuous and uninterrupted service for them.  I would like to thank the practice staff for all their hard work and patients for their support and understanding at this time.”

Although registered patients at Rochford Medical Practice have transferred to The Puzey Family Practice automatically (and therefore do not need to personally register), they can approach alternative practices should they wish to. 

You can put your postcode into the NHS.uk website to find information about your nearest GP surgeries. You can find lots of information to help you choose. This includes how many GPs each practice has, their opening hours, what services they offer, and also how they’ve performed in inspections and what their patients think of them. Speak to the Practice Manager of your preferred GP practice to find out how to register.

NHS Castle Point and Rochford CCG will be writing to all patients with further information.

Our priority is to ensure minimal disruption to patients and high quality services delivered at all times.

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The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.

Your Neighbourhood Professionals. Just a Click Away!
Southwell House, Back Lane Rochford, Essex, SS4 1AY
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Your Neighbourhood Professionals. Just a Click Away!
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